How can our contactless SFA help you at this time of the Pandemic?

 


In 2021, the challenges are steeper. With the new virus mutant being much more infectious and fatal, companies are asking their on-field staff to refrain from making market visits. And I think that's the right thing to do. They are humans too, not robots. People's safety and health should always come first. 

I felt so happy reading that many FMCG experts are well prepared this time with better digital capabilities already in place, stocks being held closer to retailers for faster fulfillment, automation bridging demand-supply gaps in real-time, and field force more comfortable with using SFA. 

Taking Direct Orders From Retailers The telecalling team can directly give a call to the retailers who got missed by your sales team due to their unavailability or mobility challenges like physically going to a remote area location.


Retailers can place their orders directly with you by calling a dedicated number that connects them to the tele-calling team.

After taking the order from the retailer, we've made sure the order gets seamlessly received by distributors so they can fulfill them in a timely fashion.

A Sales Rep can work from the safety of his home and use the Telephonic Order module to punch in orders from any retailer (assigned to him) irrespective of the beat he has for that day.

With fewer steps and better app design to reach retailers and distributors, your sales team can cover more outlets and punch orders from the retailer to the distributor.

Mid-Managers can track productivity at a granular level to authenticate the total number of calls made, total productive calls, and the duration of each call with the call log tracking feature.

With the help of market pulse surveys, get visibility on demand patterns, competitor activities, which retailer is taking orders, etc.

Developing such Work-From-Home capabilities is just our way to help our customers take good care of their people and at the same time reach their end-consumers with fully stocked shelves of the right products at any given point in time.

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Location: Alwar, Rajasthan, India

Comments

  1. AathvikaJune 29, 2022 at 5:21 AM

    Many thanks for sharing such an awesome information, really its helpful looking for more interesting updates! Field Force Automation

    ReplyDelete

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